Discover the story behind Canada's premier luxury watch repair service and meet the passionate craftsmen who make horological excellence a reality.
Founded in 2003, WatchFixPro emerged from a passion for preserving the mechanical artistry of luxury timepieces and connecting discerning collectors with the world's finest horological restoration services. What began as a boutique workshop in Vancouver has evolved into Canada's most trusted luxury watch repair service, serving collectors, enthusiasts, and connoisseurs across the nation.
Our reputation is built on an unwavering commitment to precision, authenticity, and excellence. We understand that each timepiece represents more than mechanical complexity - it embodies heritage, craftsmanship, and personal significance. This philosophy drives every aspect of our service, from initial diagnosis to final calibration and delivery.
Through exclusive partnerships with luxury manufacturers, certified component suppliers, and master craftsmen worldwide, we maintain access to the finest tools and authentic parts necessary for proper restoration. Our atelier spans three continents, ensuring our clients receive the highest standard of horological care regardless of their timepiece's origin or complexity.
To become the definitive authority in luxury watch restoration across North America, recognized for our unmatched expertise in preserving horological heritage while embracing innovative techniques. We envision a future where every timepiece enthusiast has access to master-level craftsmanship through our comprehensive network and personalized approach to mechanical artistry.
Our vision extends beyond traditional watch repair to encompass the preservation of horological legacy and the cultivation of appreciation for mechanical excellence. We strive to honor the traditions of Swiss, German, and Japanese watchmaking while facilitating the next chapter in each timepiece's story through thoughtful restoration with passionate collectors who will cherish and maintain these mechanical masterpieces.
Our mission is to redefine luxury watch restoration by providing an unparalleled level of technical expertise, personalized service, and access to the world's finest horological resources. We are committed to understanding each client's unique relationship with their timepiece and translating that bond into meticulous restoration that honors both heritage and functionality. Every watch we service reflects not just our client's trust, but our own dedication to horological perfection and mechanical authenticity.
We believe that every exceptional timepiece deserves an equally exceptional craftsman, and every passionate collector deserves access to master-level horological expertise. Our philosophy centers on the principle that watch restoration is both technical science and preservational art - requiring mechanical knowledge, historical understanding, and an intuitive appreciation for what makes each timepiece unique.
Quality transcends complexity levels. Whether restoring a vintage dress watch with historical significance or a modern grand complication pushing mechanical boundaries, we apply the same rigorous standards of authenticity verification, condition assessment, and precision restoration. Our clients trust us not just to repair timepieces, but to ensure every restoration represents the pinnacle of what that particular movement can achieve.
Relationships matter more than transactions. We invest time in understanding each client's connection to their timepiece, their collecting journey, and their horological aspirations because the perfect restoration is deeply personal. This approach has created lasting partnerships with clients who return to us for their evolving needs and refer others who share their passion for mechanical excellence.
Uncompromising pursuit of perfection in every restoration we undertake and every service we provide.
Absolute discretion protecting our clients' privacy and collection details with utmost security.
Rigorous preservation ensuring every timepiece's provenance, character, and historical integrity.
Master-level horological expertise applied to the world's finest timepieces.
Transparent dealings with honest assessments and fair representations in every interaction.
Deep horological knowledge spanning history, technology, and restoration techniques across all categories.
Genuine enthusiasm for horological excellence drives everything we do for our clients.
The passionate professionals who make horological dreams reality
Master Watchmaker & Founder
With over 30 years of experience in Swiss haute horlogerie, Jean-Marc leads our atelier with unparalleled expertise in vintage complications and contemporary luxury timepiece restoration for collectors and enthusiasts across Canada.
Chief Technical Specialist
A certified chronometer specialist with a PhD in Mechanical Engineering, Elena ensures every timepiece achieves optimal precision through advanced diagnostic techniques and state-of-the-art calibration equipment in our Vancouver laboratory.
Heritage Restoration Master
Specializing in historical timepiece restoration with deep knowledge of vintage German and Swiss mechanisms, rare complications, and period-correct restoration techniques that preserve mechanical authenticity and historical value.